Terms and conditions
Welcome to our Future of Coffee B.V. These terms & conditions outline how you can use our website and shop for delicious coffee. Here’s what you need to know:
Ordering coffee
When you place an order on our website, you’re making a purchase. You’ll receive
email conformation once we’ve processed your order. This confirms that we’ve received and accepted your order.
Prices and payment
All prices on our site include VAT. We offer several payment methods for your
inconvenience. Your order will only be processed after we’ve received your payment.
Shipping
We strive to ship you’re your order as quickly as we can. Shipping costs are calculated during checkout based on your location. Delivery times are estimates and may vary.
Returns
If you’re not completely satisfied with your order, it is possible to return unused
products within 14 days of receipt. To be eligible for a refund, the product must be in its original, unopened packaging. You’ll need to cover the return shipping costs unless the product is defective, or we made a mistake with your order.
Warranty
We guarantee that our coffee is fresh. If you find any issues, please contact us, and we do our best to make it right in terms of a refund of sending a replacement instead.
Intellectual property
All content on our website, including text, images and logos, is owned by The Future of Coffee B.V. Please don’t use or reproduce any content without our written permission.
Privacy
We take your privacy seriously. We collect and handle your personal information
according to our Privacy Policy. By using our site, you agree to our practices regarding your data.
Changes
We may update the terms and conditions from time to time. Any changes will be posted on our website. It’s a good idea to review them periodically to stay informed about any updates.
Governing law
Dutch law governs the terms and conditions. Any conflicts related to your use of our website or purchases will be resolved by the Dutch courts. Any questions about our terms and conditions, please reach out to us at info@fucoroasters.com. We’re happy to help!